Privacy Policy
Version 2 · Effective from 13/07/2026
Panel Store Limited – Privacy Policy
Last updated: July 2026
- Introduction
Panel Store Limited ("we", "us", "our") is committed to protecting your privacy and ensuring your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with us.
- Information We Collect
We may collect the following types of information:
2.1 Personal Information
Name
Email address
Phone number
Billing and delivery address
Company details (if applicable)
2.2 Order Information
Panel sizes, specifications, and materials
Order history
Payment details (processed securely via third‑party payment providers)
2.3 Technical Information
IP address
Browser type and version
Device information
Cookies and usage data
- How We Use Your Information
We use your information to:
Process and fulfil your orders
Communicate order updates, confirmations, and delivery information
Provide customer support
Improve our website and services
Maintain internal records and production workflows
Comply with legal obligations
We do not sell or share your personal data with third parties for marketing purposes.
- Legal Basis for Processing
We process your personal data under the following legal bases:
Contractual necessity – to fulfil your order
Legitimate interests – to improve our services and ensure operational efficiency
Legal obligations – for accounting, tax, and regulatory compliance
- Cookies
Our website uses cookies to:
Enable essential site functionality
Improve user experience
Analyse website performance
You can manage or disable cookies through your browser settings.
- Data Storage & Security
We take appropriate technical and organisational measures to protect your data from:
Unauthorised access
Loss or theft
Alteration or misuse
Payment information is handled securely by trusted third‑party payment processors. We do not store full card details on our servers.
- Data Sharing
We may share your information with:
Delivery partners (for shipping your order)
Payment processors
IT service providers who support our website and systems
All third parties are required to handle your data securely and in compliance with UK GDPR.
- Data Retention
We retain personal data only as long as necessary for:
Order fulfilment
Legal and accounting requirements
Customer service and warranty purposes
Data may be stored for up to 7 years in line with UK tax regulations.
- Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (where legally permissible)
Object to certain types of processing
Request data portability
To exercise any of these rights, contact us using the details below.
- Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these websites.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
- Contact Information
Panel Store Limited Email: info@panelstore.uk Website: https://panelstore.uk
If you have any questions about this Privacy Policy or how your data is handled, please contact us.